Accessories Care
Our pieces are designed in New Zealand & carefully made overseas using only quality materials and excellent craftsmanship. We really want you to be happy with your purchases. If you have any concerns about anything, just email us on hello@sophiestore.co.nz. We appreciate feedback and like our customers to be happy with their purchase.
Sterling Silver Jewellery
Our sterling silver jewellery is lead and nickel free and plated to keep it looking it’s best for as long as possible. This means it’s hypoallergenic and should be okay in sensitive ears. We recommend storing jewellery in an airtight container or sealable bag to preserve its colour. A lint-free 100% cotton cloth can be used on sterling silver pieces to keep them shining and tarnish-free.
Gold Jewellery
Our gold jewellery is sterling silver, that has been plated with 14 karat gold. Unfortunately, gold plating does not last forever. In order to preserve the plating for as long as possible, we recommend removing your jewellery when you are cleaning (especially with harsh chemicals), swimming (especially in chlorine), exercising (sweating can affect the plating) or using perfumes, lotions and soaps regularly. Again, we recommend storing jewellery in an airtight container or sealable bag to preserve its colour. A lint-free 100% cotton cloth can be used lightly on our gold pieces to keep them shining and tarnish-free.
Leather
Leather is a natural material, so its grain and colours are unique. Differences in patterns and tones on your item may exist. This is normal and all part of the beauty of leather. To keep your leather item in its best condition, keep it away from sharp items and pens.
Wool Caps
Our wool blend caps are fairly durable. If your cap gets marked, wipe it clean with a damp cloth.
Scarves
Scarves can snag easily and are delicate. Try and keep them away from sharp objects and be careful when putting them on and taking off that they don’t catch on your jewellery. We recommend hand washing our polyester scarves in cold water and drying them in the shade.
Sterling Silver Jewellery
Our sterling silver jewellery is lead and nickel free and plated to keep it looking it’s best for as long as possible. This means it’s hypoallergenic and should be okay in sensitive ears. We recommend storing jewellery in an airtight container or sealable bag to preserve its colour. A lint-free 100% cotton cloth can be used on sterling silver pieces to keep them shining and tarnish-free.
Gold Jewellery
Our gold jewellery is sterling silver, that has been plated with 14 karat gold. Unfortunately, gold plating does not last forever. In order to preserve the plating for as long as possible, we recommend removing your jewellery when you are cleaning (especially with harsh chemicals), swimming (especially in chlorine), exercising (sweating can affect the plating) or using perfumes, lotions and soaps regularly. Again, we recommend storing jewellery in an airtight container or sealable bag to preserve its colour. A lint-free 100% cotton cloth can be used lightly on our gold pieces to keep them shining and tarnish-free.
Leather
Leather is a natural material, so its grain and colours are unique. Differences in patterns and tones on your item may exist. This is normal and all part of the beauty of leather. To keep your leather item in its best condition, keep it away from sharp items and pens.
Wool Caps
Our wool blend caps are fairly durable. If your cap gets marked, wipe it clean with a damp cloth.
Scarves
Scarves can snag easily and are delicate. Try and keep them away from sharp objects and be careful when putting them on and taking off that they don’t catch on your jewellery. We recommend hand washing our polyester scarves in cold water and drying them in the shade.