If you need to change the delivery address of your order or you have any questions about your order, email hello@sophiestore.co.nz.

Free Delivery
New Zealand orders over $100, Australian & Worldwide orders over $200 qualify for free delivery. Excludes oversized shipping.

New Zealand
Auckland: $6.00 (1-3 business days)

Click & Collect: 7 days, 7:30am - 7:00pm from our office at 3/57 Morrin Rd, St Johns, Auckland
Nationwide: $8.00 - $11.00 (1-5 business days)
Rural Delivery: $12.00 - $15.00 (3-5 business days)
Oversized: $5.00 (Auckland), $30.00 (NZ wide)

Nationwide: $25.00- $30.00 (15 business days)

Rest of the World: $35.00 - $40.00 (15 business days)

*International orders may be subject to additional custom fees, duties or taxes that are the sole responsibility of the purchaser. We are unable to refund you if you refuse the package because of customs charges.

Please note that delivery times are estimates only. During sale periods, your order may take longer to be dispatched, the team will be working hard to get them out as quick as we can but please be patient with us during these busy times.

If you have any queries on delivery or shipping, please email us at hello@sophiestore.co.nz.