Permanent jewellery involves safely welding a chain closed to form an endless, enduring loop. Every piece is fitted to each individual person's wrist or ankle & welded shut.

Your forEVER SOPHIE piece is very low maintenance, simply clean gently with a microfibre cloth as needed. We'll provide you with a suitable cleaning cloth.

Your appointment is 20 minutes. In this time, we can weld up to 2 pieces on one person. Please arrive 10 minutes prior to your appointment time. We can't guarantee your appointment spot if you're late.

You can have up to two chains welded in one appointment. If you're wanting multiple charms we may need to schedule an additional appointment during busy periods.

Absolutely, you can change your appointment via the email confirmation you received at time of booking, up to 24 hours before your appointment. Or email us if you need a hand forever@sophiestore.co.nz.

This really depends on you & your lifestyle, for most it will last until you remove it. However, the chain is fine so may break. We offer a 2 month warranty & can reweld it for you providing you still have the chain. Your piece is delicate so needs to be treated with care. We guarantee the weld join but not the chain or jewellery itself against tarnishing or other wear & tear. Please use the care cloth provided to ensure your piece continues to shine.

forever@sophiestore.co.nz to arrange a time to repair. We'll happily do this free of charge the first time & within 2 months of your purchase. We guarantee the weld join but not the chain or jewellery itself against tarnishing or other wear & tear.

The entire process is 100% pain free, just a quick zap of light. We'll go over the process at your appointment to ensure you're comfortable with the process.

Absolutely, you just need to cut through the little jump ring that connects the two ends of the chain. We'll be able to redo the join for you later if within 2 months of purchase, After this time frame it will cost $30, contact us at forever@sophiestore.co.nz to book a follow up appointment.

Our gold filled chain is made from a solid layer of 14 kt gold bonded to a brass base metal. It has the same appearance as solid gold & can last 10+ years with daily wear.

You need to be 16 years or older unless you have a parent or guardian with you. We don't recommend younger than 13 years due to growing wrists.

As your piece will be customised just for you, we're unable to offer refunds or exchanges. If your piece breaks please keep the chain & reach out to us forever@sophiestore.co.nz to arrange a time to repair. We'll happily do this free of charge the first time & within 2 months of your purchase. We guarantee the weld join but not the chain or jewellery itself against tarnishing or other wear & tear.

Yes! We're available to take group bookings & are able to travel to some locations as well for events. Get in touch with your plans to find out more forever@sophiestore.co.nz.

We require a $50 non-refundable deposit for all bookings. While you can reschedule, unfortunately you're unable to cancel without forfeiting your deposit.